You will receive your ChillSac approximately 4-7 days from shipment. Your ChillSac will come in a box containing the inner-liner filled with foam and your cover. The foam will be vacuum-packed for easier shipping and handling.

Begin by opening the box and pulling the insert out. To decompress the inner sac, begin by breaking apart the foam without opening the inner sac. Flip and fluff the inner sac to allow air into the foam and to help it expand. Allow about a week for the inner sac to return to its original shape and fluffiness.

The next step is to zip the premium cover around the fluffed inner sac. Flipping and fluffing a ChillSac before and after use will help the ChillSac stay fluffy forever. The more you Fluff your ChillSac, the Fluffier it will become!

Your ChillSac comes with a Lifetime Comfort Guarantee, so go ahead and enjoy it. You will soon find that your ChillSac may become your best friend. We know how you feel, we love our ChillSacs too!